Promo Code / E-Gift Card Terms and Conditions

Gift Card:

  1. Instant Purchase and Delivery

    • E-Gift Cards are available for immediate purchase and are delivered instantly to the recipient’s email.

  2. Available Values

    • E-gift cards can be purchased at various values.

  3. No Fees or Expiration

    • No fees apply, and the E-Gift Card is valid for Two (2) years from purchase.

  4. Redemption and Usage

    • E-Gift Cards are redeemable only at participating locations in New Zealand.

    • Redeemable when booking online only; not valid for deposits or event purchases.

  5. Non-Transferable and Non-Refundable

    • E-Gift Cards are non-transferable and non-refundable.

  6. Lost or Stolen Cards

    • Running Grid are not responsible for lost or stolen E-Gift Cards. Please treat your E-Gift Card like cash.

  7. Balance Inquiry

    • You can check your E-Gift Card balance online or through our customer service.

  8. Non-Reloadable

    • E-Gift Cards cannot be reloaded with additional funds.

  9. No Cash Back

    • E-Gift Cards cannot be redeemed for cash.

  10. Usage Limitations

    • E-Gift Cards may not be used for promotional purposes without prior authorisation from Running Grid.

    • Only one E-Gift Card can be used per transaction.

  11. Fraud Prevention

    • Running Grid reserve the right to cancel any E-Gift Card if fraud or misuse is suspected.

  12. Right to Modify Terms

    • Running Grid reserve the right to update or modify these Terms and Conditions at any time without prior notice.

Promo Code Terms and Conditions

  1. Usage Limit

    • Promo codes may be single-use or multi-use, depending on the promotion. Please refer to the specific promotion details for the allowed usage.

  2. Validity Period

    • Promo codes are valid only during the specified promotional period. Expired codes will not be accepted.

  3. Redemption and Restrictions

    • Coupon codes are redeemable at online booking only and cannot be applied to deposits, previous purchases, or combined with other offers or discounts, unless otherwise specified.

  4. Non-Transferable and Non-Redeemable for Cash

    • Coupon codes cannot be transferred, exchanged, or redeemed for cash.

  5. Per-Transaction Limit

    • Only one coupon code can be applied per transaction and can be used in conjunction with gift card.

  6. Exclusions

    • Coupon codes may exclude certain products or categories. Please refer to individual promotions for any exclusions.

  7. Misuse or Fraud

    • We reserve the right to cancel any coupon code and/or suspend accounts involved in misuse, fraud, or unauthorized distribution of coupon codes.

  8. Right to Modify Terms

    • We reserve the right to update or modify these Terms and Conditions for coupon codes at any time without prior notice.